Support
How can we help?
Real people, quick answers. Reach the Optima Learn team on WhatsApp or email, and we usually reply within 24 hours.
Support runs 7 days a week, 10 AM to 7 PM IST
What do you need help with?
Most questions are answered faster by jumping straight to the right place.
Before you message us
Include these three things and we can usually solve it in one reply.
Frequently asked questions
Answers to the things students ask us most.
The fastest way is WhatsApp — tap “Chat on WhatsApp” above and a real person will help you. You can also email us at contact@optimalearn.com. We usually reply within 24 hours, and support runs 7 days a week from 10 AM to 7 PM IST.
You can start free and upgrade anytime. Payments are processed securely, and your plan activates immediately after payment. See our pricing page for what each plan includes.
Refund and cancellation terms are covered in our Terms & Conditions. If something went wrong with a payment, message us on WhatsApp or email contact@optimalearn.com and we'll sort it out.
With a mentor plan you're matched to an IIM/FMS alumnus and book 1:1 sessions from your dashboard. To try a free call first, visit Find my mentor.
You can request account deletion any time from our account deletion page, or message support and we'll handle it for you.